Return policy

Return Policy

At Mappyfy, we take pride in providing high-quality products.. We have a strict return policy to protect both our customers and our business.

1. Eligibility for Returns

Returns may be accepted under the following conditions:
✅ The product was not delivered or is inaccessible due to a technical issue.
✅ The product is defective or significantly different from its description.
✅ A duplicate purchase was made accidentally.

🚫 Returns will not be accepted if:

  • The product has already been used.

  • The request is based on customer preference or a change of mind.

  • The issue is due to incompatibility with third-party software or systems.

2. Return Request Process

  1. Contact us at mappyfyshopping@gmail.com within 3 days of purchase.

  2. Provide your order details and a description of the issue (screenshots if applicable).

  3. Our team will review your request within 3 business days.

  4. If approved, we will offer a replacement, store credit, or refund as applicable.

3. Contact Us

For any return-related inquiries, please reach out to:

Email: mappyfyshopping@gmail.com


Phone: 8825441128


Address: No 4 Bharathi dasan street valasaravakkam chennai 600087


At Mappyfy, customer satisfaction is our priority, and we will do our best to resolve any issues with your purchase.

Request history8.2.4PHP Version2.89sRequest Duration43MBMemory UsageGET return-policyRoute
    • Booting (1.8s)time
    • Application (1.09s)time
    • 1 x Booting (62.41%)
      1.80s
      1 x Application (37.59%)
      1.09s
      13 templates were rendered
      • web-views.pages.return-policyreturn-policy.blade.php#?blade
      • layouts.front-end.appapp.blade.php#?blade
      • web-views.partials._robotsMetaContentData_robotsMetaContentData.blade.php#?blade
      • system-partials._analytics_script_analytics_script.blade.php#?blade
      • layouts.front-end.partials._modals_modals.blade.php#?blade
      • layouts.front-end.partials._quick-view-modal_quick-view-modal.blade.php#?blade
      • layouts.front-end.partials.modal._buy-now_buy-now.blade.php#?blade
      • layouts.front-end.partials._header_header.blade.php#?blade
      • layouts.front-end.partials._cart_cart.blade.php#?blade
      • layouts.front-end.partials._alert-message_alert-message.blade.php#?blade
      • layouts.front-end.partials._footer_footer.blade.php#?blade
      • layouts.front-end.partials.modal._dynamic-modals_dynamic-modals.blade.php#?blade
      • layouts.front-end.partials._firebase-script_firebase-script.blade.php#?blade
      uri
      GET return-policy
      middleware
      web, maintenance_mode, guestCheck
      controller
      App\Http\Controllers\Web\PageController@getReturnPolicyView
      namespace
      App\Http\Controllers\Web
      prefix
      where
      as
      return-policy
      file
      app/Http/Controllers/Web/PageController.php:68-80
      10 statements were executed (2 duplicates)Show only duplicates13.04ms
      • GuestMiddleware.php#24mappyfy3.61msinsert into `guest_users` (`ip_address`, `updated_at`, `created_at`) values ('18.224.15.154', '2025-05-30 11:21:49', '2025-05-30 11:21:49')
        Bindings
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        • 2: 2025-05-30 11:21:49
        Backtrace
        • middleware::guestCheck:24
        • vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:183
        • middleware::maintenance_mode:30
        • vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:183
        • middleware::api_lang:22
      • RobotsMetaContentRepository.php#27mappyfy1.31msselect * from `robots_meta_contents` where (`page_name` = 'return-policy') limit 1
        Bindings
        • 0: return-policy
        Backtrace
        • app/Repositories/RobotsMetaContentRepository.php:27
        • app/Http/Controllers/Web/PageController.php:70
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:259
      • RobotsMetaContentRepository.php#27mappyfy410μsselect * from `robots_meta_contents` where (`page_name` = 'default') limit 1
        Bindings
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        Backtrace
        • app/Repositories/RobotsMetaContentRepository.php:27
        • app/Http/Controllers/Web/PageController.php:72
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:259
      • BusinessSettingRepository.php#115mappyfy1.3msselect * from `business_settings` where (`type` = 'banner_return_policy') and json_contains(`value`, '{\"status\":\"1\"}') limit 1
        Bindings
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        Backtrace
        • app/Repositories/BusinessSettingRepository.php:115
        • app/Http/Controllers/Web/PageController.php:78
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:259
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        Bindings
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        Backtrace
        • view::layouts.front-end.partials._header:37
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
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        Backtrace
        • app/Utils/cart-manager.php:128
        • app/Utils/cart-manager.php:59
        • vendor/laravel/framework/src/Illuminate/Conditionable/Traits/Conditionable.php:34
        • app/Utils/cart-manager.php:58
        • view::layouts.front-end.partials._cart:1
      • cart-manager.php#67mappyfy910μsselect * from `carts` where exists (select * from `products` where `carts`.`product_id` = `products`.`id` and (`status` = 1) and (`request_status` = 1) and (exists (select * from `sellers` where `products`.`user_id` = `sellers`.`id` and (`status` = 'approved')) or ((`added_by` = 'admin' and `status` = 1))) and `product_type` in ('digital', 'physical') and `status` = 1) and 0 = 1
        Bindings
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        Backtrace
        • app/Utils/cart-manager.php:67
        • view::layouts.front-end.partials._cart:1
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      • cart-manager.php#128mappyfy1.13msselect `cart_group_id` from `carts` where exists (select * from `products` where `carts`.`product_id` = `products`.`id` and (`status` = 1) and (`request_status` = 1) and (exists (select * from `sellers` where `products`.`user_id` = `sellers`.`id` and (`status` = 'approved')) or ((`added_by` = 'admin' and `status` = 1))) and `product_type` in ('digital', 'physical') and `status` = 1) and (`customer_id` = 19697 and `is_guest` = 1) group by `cart_group_id`
        Bindings
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        Backtrace
        • app/Utils/cart-manager.php:128
        • app/Utils/cart-manager.php:59
        • vendor/laravel/framework/src/Illuminate/Conditionable/Traits/Conditionable.php:34
        • app/Utils/cart-manager.php:58
        • view::layouts.front-end.partials._cart:2
      • cart-manager.php#67mappyfy910μsselect * from `carts` where exists (select * from `products` where `carts`.`product_id` = `products`.`id` and (`status` = 1) and (`request_status` = 1) and (exists (select * from `sellers` where `products`.`user_id` = `sellers`.`id` and (`status` = 'approved')) or ((`added_by` = 'admin' and `status` = 1))) and `product_type` in ('digital', 'physical') and `status` = 1) and 0 = 1 and (`is_checked` = 1)
        Bindings
        • 0: 1
        • 1: 1
        • 2: approved
        • 3: admin
        • 4: 1
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        • 6: physical
        • 7: 1
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        Backtrace
        • app/Utils/cart-manager.php:67
        • view::layouts.front-end.partials._cart:2
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
      • _footer.blade.php#109mappyfy740μsselect * from `flash_deals` where (`status` = 1 and `deal_type` = 'flash_deal') and date(`start_date`) <= '2025-05-30' and date(`end_date`) >= '2025-05-30' limit 1
        Bindings
        • 0: 1
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        • 2: 2025-05-30
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        Backtrace
        • view::layouts.front-end.partials._footer:109
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
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