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Cancellation policy

Cancellation Policy


At Mappyfy, we aim to provide a seamless experience for our customers.  cancellations are limited and subject to the conditions below.

1. Eligibility for Cancellations

✅ You may request a cancellation before the product has been used.
✅ If a duplicate purchase was made accidentally, you may request a cancellation.
✅ If the product is not delivered due to a technical issue, you may request cancellation.

🚫 Cancellations will not be accepted if:

  • The product has already been  used.

  • The request is due to customer preference or a change of mind.

  • The issue is caused by incompatibility with third-party software or devices.

2. Cancellation Request Process

  1. Contact us at mappyfyshopping@gmail.com with your order details.

  2. Provide a reason for cancellation and any relevant proof (if applicable).

  3. Our team will review the request within 3 business days.

  4. If approved, a refund or store credit may be issued as per our Refund Policy.

3. Contact Us

For any cancellation-related inquiries, please reach out to:

Email: mappyfyshopping@gmail.com


Phone: 8825441128


Address: No 4 Bharathi dasan street valasaravakkam chennai 600087

At Mappyfy, customer satisfaction is our priority, and we will do our best to accommodate valid cancellation requests.

MessagesTimelineExceptionsViews13RouteQueries10Models3MailsGateSessionRequest
Request history8.2.4PHP Version1.2sRequest Duration44MBMemory UsageGET cancellation-policyRoute
    • Booting (393ms)time
    • Application (808ms)time
    • 1 x Application (67.3%)
      808ms
      1 x Booting (32.7%)
      393ms
      13 templates were rendered
      • web-views.pages.cancellation-policycancellation-policy.blade.php#?blade
      • layouts.front-end.appapp.blade.php#?blade
      • web-views.partials._robotsMetaContentData_robotsMetaContentData.blade.php#?blade
      • system-partials._analytics_script_analytics_script.blade.php#?blade
      • layouts.front-end.partials._modals_modals.blade.php#?blade
      • layouts.front-end.partials._quick-view-modal_quick-view-modal.blade.php#?blade
      • layouts.front-end.partials.modal._buy-now_buy-now.blade.php#?blade
      • layouts.front-end.partials._header_header.blade.php#?blade
      • layouts.front-end.partials._cart_cart.blade.php#?blade
      • layouts.front-end.partials._alert-message_alert-message.blade.php#?blade
      • layouts.front-end.partials._footer_footer.blade.php#?blade
      • layouts.front-end.partials.modal._dynamic-modals_dynamic-modals.blade.php#?blade
      • layouts.front-end.partials._firebase-script_firebase-script.blade.php#?blade
      uri
      GET cancellation-policy
      middleware
      web, maintenance_mode, guestCheck
      controller
      App\Http\Controllers\Web\PageController@getCancellationPolicyView
      namespace
      App\Http\Controllers\Web
      prefix
      where
      as
      cancellation-policy
      file
      app/Http/Controllers/Web/PageController.php:93-105
      10 statements were executed (2 duplicates)Show only duplicates11.02ms
      • GuestMiddleware.php#24mappyfy2.92msinsert into `guest_users` (`ip_address`, `updated_at`, `created_at`) values ('3.137.211.12', '2025-06-05 15:09:29', '2025-06-05 15:09:29')
        Bindings
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        • 1: 2025-06-05 15:09:29
        • 2: 2025-06-05 15:09:29
        Backtrace
        • middleware::guestCheck:24
        • vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:183
        • middleware::maintenance_mode:30
        • vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php:183
        • middleware::api_lang:22
      • RobotsMetaContentRepository.php#27mappyfy1.17msselect * from `robots_meta_contents` where (`page_name` = 'cancellation-policy') limit 1
        Bindings
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        Backtrace
        • app/Repositories/RobotsMetaContentRepository.php:27
        • app/Http/Controllers/Web/PageController.php:95
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:259
      • RobotsMetaContentRepository.php#27mappyfy360μsselect * from `robots_meta_contents` where (`page_name` = 'default') limit 1
        Bindings
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        Backtrace
        • app/Repositories/RobotsMetaContentRepository.php:27
        • app/Http/Controllers/Web/PageController.php:97
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
        • vendor/laravel/framework/src/Illuminate/Routing/Route.php:259
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        Backtrace
        • app/Repositories/BusinessSettingRepository.php:115
        • app/Http/Controllers/Web/PageController.php:103
        • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
        • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
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        Bindings
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        Backtrace
        • view::layouts.front-end.partials._header:37
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
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        Backtrace
        • app/Utils/cart-manager.php:128
        • app/Utils/cart-manager.php:59
        • vendor/laravel/framework/src/Illuminate/Conditionable/Traits/Conditionable.php:34
        • app/Utils/cart-manager.php:58
        • view::layouts.front-end.partials._cart:1
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        Backtrace
        • app/Utils/cart-manager.php:67
        • view::layouts.front-end.partials._cart:1
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
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      • cart-manager.php#128mappyfy740μsselect `cart_group_id` from `carts` where exists (select * from `products` where `carts`.`product_id` = `products`.`id` and (`status` = 1) and (`request_status` = 1) and (exists (select * from `sellers` where `products`.`user_id` = `sellers`.`id` and (`status` = 'approved')) or ((`added_by` = 'admin' and `status` = 1))) and `product_type` in ('digital', 'physical') and `status` = 1) and (`customer_id` = 21527 and `is_guest` = 1) group by `cart_group_id`
        Bindings
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        Backtrace
        • app/Utils/cart-manager.php:128
        • app/Utils/cart-manager.php:59
        • vendor/laravel/framework/src/Illuminate/Conditionable/Traits/Conditionable.php:34
        • app/Utils/cart-manager.php:58
        • view::layouts.front-end.partials._cart:2
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        • 2: approved
        • 3: admin
        • 4: 1
        • 5: digital
        • 6: physical
        • 7: 1
        • 8: 1
        Backtrace
        • app/Utils/cart-manager.php:67
        • view::layouts.front-end.partials._cart:2
        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
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        Bindings
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        Backtrace
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        • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
        • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
        • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
        • vendor/laravel/framework/src/Illuminate/View/View.php:207
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